Extremely satisfied! Laura and Briana were very professional on the phone and in person, and upfront with costs. I called, explained my situation, and received an estimate over the phone within 15 minutes. I was able to schedule an appointment the next day. When I arrived, my car was put on the lift within 5 minutes. As soon as the car was up, Hector called me into the shop and did a preliminary walk-through of the work that was to be done. After the completion of work, Hector and the team explained all repairs in detail and pointed out any future repairs that need to be done. I have an older vehicle so there were a few things that needed to be taken care of; Hector did an excellent job repairing the most necessary issues. Car feels great now. I'm very happy I was able to find a good shop that has great customer service and excellent mechanics. By the way, they have a great selection of coffee.......and there was a food truck (that is full of friendly staff) that came right on time for me to get a snack. Oh, and Laura, the year was 1997 ;) PR, thank you again. I will definitely be back to give you my business.